The Five Levels Of Clean

The following is a summary of key indicators for each of APPA’s five levels of cleanliness. The lower the score higher the level of cleanliness.

Level 1—Orderly Spotlessness Indicators

• Floors and base molding shine and/or are bright and clean; colors are fresh.

• There is no buildup in corners or along walls.

• All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no

accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. Lights all work and fixtures are

clean.

• Washroom and shower fixtures and tile gleam and are odor free. Supplies are adequate.

• Trash containers and pencil sharpeners hold only daily waste and are clean and odor free.

Level 2—Ordinary Tidiness Indicators

Same as Level 1 with the following exceptions

• There can be up to two-days worth of dust, dirt, stains, or streaks on floors and base molding

• Dust, smudges, and fingerprints are noticeable on vertical and horizontal surfaces

Level 3—Casual Inattention Indicators

• Floors are swept or vacuumed clean, but upon close observation, there can be stains. A buildup of

dirt and/or floor finish in corners and along walls can be seen.

• There are dull spots and/or matted carpet in walking lanes. There are streaks or splashes on base

molding.

• All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges, and fingerprints. Lamps

all work and fixtures are clean.

• Trash containers and pencil sharpeners hold only daily waste and are clean and odor free.

Level 4—Moderate Dinginess Indicators

• Floors are swept or vacuumed clean, but are dull, dingy, and stained. There is a noticeable buildup of

dirt and/or floor finish in corners and along walls.

• There is a dull path and/or obviously matted carpet in the walking lanes. Base molding is dull and

dingy with streaks or splashes.

• All vertical and horizontal surfaces have conspicuous dust, dirt, marks, smudges, and fingerprints.

Lamp fixtures are dirty, and some lamps (up to 5 percent) are burned out.

• Trash containers and pencil sharpeners have old trash and shavings. They are stained and marked.

Trash containers smell sour.

Level 5—Unkempt Neglect Indicators

• Floors and carpets are dull, dirty, scuffed, and/or matted. There is a conspicuous buildup of old dirt

and/or floor finish in corners and along walls. Base molding is dirty, stained, and streaked. Gum,

stains, dirt, dust balls, and trash are broadcast.

• All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints,

all of which will be difficult to remove. Lack of attention is obvious.

• Light fixtures are dirty with dust balls and flies. Many lamps (more than 5 percent) are burned out.

• Trash containers and pencil sharpeners overflow. They are stained and marked. Trash containers smell sour.